Reference

How k0960 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data k0960 collects from you, why we collect it, how long we keep it, and the rights you hold over…

Data collected only as neededYour rights clearly statedSecure account storageIndia-applicable policyContact us anytime
k0960 How k0960 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written request to our dedicated privacy address at k0960.com. We respond to data access, correction and deletion requests within the timeframe required by applicable law, typically within 30 days of receipt.
Live Chat Support Open the live chat window on k0960.com to raise a privacy question in real time. Our support agents can log your request and escalate it to our data team if the matter needs deeper investigation beyond a standard query.
Account Settings Panel Several data preferences — marketing communications, cookie consent and linked payment method visibility — can be adjusted directly inside your account settings without contacting support, putting immediate control in your hands.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every layer of your account — from the login token to the payment reference stored after a PhonePe deposit — sits behind encryption at rest and in transit.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can withdraw cookie consent at any time from the cookie banner or your browser settings, and we will stop placing non-essential cookies immediately.

Account Security Measures

Passwords are hashed using industry-standard algorithms; we never store them in plain text. Two-factor authentication is available on your account, and login attempts from unrecognised devices trigger an email verification step before access is granted.

Data Retention Schedule

We keep active account data for the duration your account remains open. After account closure, transaction records are retained for the period required by applicable financial regulations, then permanently deleted from our systems.

Third-Party Data Sharing

Data passed to game studios covers only the session token and stake amount required to run a game round. We do not share your name, phone number or UPI handle with any game provider or affiliate partner under any circumstance.

Your Right to Access

You can request a full export of the personal data we hold on your account. Submit the request via email or live chat; we will compile and deliver it in a readable format within the timeframe set by the data protection law applicable to your region.

Correction and Deletion Requests

If any detail on your account is inaccurate, contact us and we will correct it promptly. Deletion requests are honoured where no legal obligation requires us to retain the data — we will confirm which records we can remove and which we must keep.

Common Questions About Your Privacy at k0960

The questions below address the data and privacy concerns we hear most often. If something is not covered here, reach us through email or live chat and our team will respond with a specific answer tied to your account.

We collect your name, email address, phone number, date of birth and a government ID for identity verification. Once verified, your account credentials and linked payment method references — such as your UPI handle or Paytm-linked number — are stored securely.

We share data only with the payment processors (UPI, Paytm, PhonePe) needed to complete your transactions and with game studios in the form of anonymous session tokens. We do not sell or rent your personal data to any marketing or data-broker company.

Transaction and identity records are held for the period required by the financial and anti-fraud regulations applicable to our operations. Once that obligation expires, data is permanently deleted. We will tell you the specific timeframe when you submit a closure request.

Yes. Email our privacy team or raise a request through live chat, and we will compile a readable export of the personal data tied to your account. We aim to deliver this within 30 days of receiving your confirmed request.

Contact support via live chat or email with the correction you need. For minor details such as a phone number update, our agents handle it directly. For identity document changes, a new verification step is required before the record is updated.

We use strictly necessary cookies for login sessions and optional analytics cookies to improve the site. You can decline optional cookies via the consent banner when you first visit, or adjust your preference any time in your browser settings.

Write to our privacy team at the email address listed on k0960.com. If you are unsatisfied with our response, you have the right to escalate the matter to the data protection authority relevant to your jurisdiction under applicable local law.