Reference

Terms That Govern Your k0960 Account

Before you open an account or place any wager on k0960, these terms form the binding agreement between you and us.

Eligibility by local lawUPI · Paytm · PhonePe depositsAccount security obligationsDispute resolution processJurisdiction-dependent access

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What These Terms Cover and Where They Apply

k0960 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with k0960 — account creation, deposits, withdrawals, gameplay involving titles such as Aviator, Baccarat or Fishing God, and any communication with our support team. By creating an account you confirm that accessing k0960 is permitted under the laws

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applicable to your location in India. We process deposits submitted through UPI, Paytm and PhonePe according to the rules of those payment rails; funds are credited to your account wallet once the respective payment network confirms the transaction. Withdrawals follow a verification step that confirms the
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account holder's identity matches the payment detail on file. We may update these terms at any time; continued use of your account after an update constitutes acceptance of the revised version. The version date displayed at the bottom of this page is always the current one.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled contrary to what is written here, our support team is available to clarify or escalate.

Live Chat Start a live chat session from within your account dashboard. A terms-trained agent will take your query in real time and create a written record of the outcome for your reference.

Email Support Send a detailed email to our support address. We aim to respond within 24 hours with a written explanation that references the specific clause your query relates to.

In-Account Help Centre Browse the Help Centre inside your account for clause-by-clause explanations. You can submit a formal terms dispute directly from the Help Centre without leaving the page.

HOW WE HANDLE COMPLIANCE

Account Security, Data and Your Rights Under These Terms

These terms are not just a legal formality — they describe real practices we follow every day when handling your account data, processing your transactions and keeping your login secure.

Account Data Retention

We retain account records, transaction logs and identity documents for the period required under applicable financial regulations. You may request a copy of the data we hold by contacting support through any channel listed on this page.

Cookie and Session Handling

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser; disabling session cookies will require you to log in each visit.

Login and Password Security

Your account password is stored using industry-standard hashing. We will never ask for your full password by email or chat. If you suspect unauthorised access, change your password immediately and notify support so we can freeze the account pending investigation.

Payment Detail Matching

Withdrawals are released only to the UPI ID, Paytm wallet or PhonePe number registered on your account. To change a payment detail, you must complete an identity re-verification step before the new detail becomes active.

Requesting Term Changes

You may formally request a review of how a specific clause has been applied to your account. Submit the request via email with your account ID and the clause number; our compliance team logs and responds to every such request in writing.

Dormant Account Policy

An account becomes dormant after twelve consecutive months of zero activity. Before any dormancy fee is applied, we send an email notification to the address on file. Logging in at any point resets the dormancy clock immediately.

Common Questions About Our Terms and Conditions

The questions below address the clauses that account holders in India most commonly ask about. If your question is not covered here, contact us via live chat or email — we will point you to the exact clause and explain it plainly.

Access to k0960 and the applicability of these terms depend on the laws of your specific location within India. Where local law permits access, these terms apply in full. Where local law restricts or prohibits access, you are not permitted to create or use an account.

Submit a formal dispute via email with your account ID and the clause you believe was applied incorrectly. Our compliance team logs every dispute, investigates against the written terms, and responds with a documented outcome within five business days.

We may update these terms at any time. When we do, the version date at the bottom of this page changes. We also send an email notification to the address on your account. Continuing to use your account after the update date means you accept the revised terms.

Contact our support team by email with your account ID and a data-access request. We will compile and send your account data, transaction history and identity documents held on file within the period required by applicable regulations.

Log in and go to the payment settings section of your account. Follow the identity re-verification step, which asks you to confirm your name and submit an ID document. Once verification clears, your new UPI ID becomes active for withdrawals.

If your account shows no activity for twelve months, it is marked dormant and a monthly maintenance fee may apply to any remaining balance. We send an email warning before any fee is deducted. Log in at any time to restore the account to active status.

The authoritative version of these terms is the English text on this page. We aim to provide plain-language explanations through our support team in additional languages on request — contact live chat and ask an agent to walk you through the relevant clause.

Terms That Govern Your k0960 Account

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Account Data Retention

Cookie and Session Handling

Login and Password Security

Payment Detail Matching

Requesting Term Changes

Dormant Account Policy

Common Questions About Our Terms and Conditions

01 Do these terms apply differently depending on which state in India I am in?

02 What happens if I disagree with how a term has been applied to my account?

03 Can k0960 change these terms without notifying me?

04 How do I request a copy of the personal data k0960 holds about my account?

05 My UPI ID has changed — how do I update it without violating the payment-matching rule?

06 What does the dormant account clause mean for my balance?

07 Are these terms available in any Indian regional language?

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